Hyundai placed second non-premium brand in the J.D. Power’s 2018 U.S. Initial Quality Study (IQS)SM, with a ranking of third overall.
Hyundai’s quality is continuously on the up, and the popular Korean car maker has just been ranked second non-premium car maker and an improvement of three spots from sixth to third best quality car maker overall, with only 14 problems per 100 new vehicles in J.D. Power’s 2018 U.S. Initial Quality Study (IQS)SM
The mid-size Tucson SUV ranked first in its segment, and fourth overall while the full-size Hyundai Santa Fe ranked second in its class.
Hyundai’s Ulsan Plant was awarded the Bronze Plant Assembly Line Quality Award for the Asia Pacific region.
J.D Power assesses vehicle quality by the number of problems reported by 100 vehicles. Hyundai owners in the U.S complained of only 14 problems per 100 vehicles, a score that bet the average of 93 problems per 100 vehicles.
J.D Power had surveyed 75,712 purchasers who owned vehicles that were built in 2018 and had own their cars for 90 days or more.
“Customers of the Hyundai brand can feel confident that they are selecting a new vehicle that has one of the best initial and long-term quality rankings in the entire automotive industry,” said Omar Rivera, director, Quality and Service Engineering, Hyundai Motor America.
“J.D. Power’s IQS is the industry benchmark for new-vehicle quality, and our 2018 ranking is a result of an enterprise-wide commitment to producing vehicles of the highest quality and educating customers on how to use their car’s technologies and features.”